Strem UK

An Independent Distributor of
Strem Chemicals
Products in UK & Ireland

Mary Kedward

Marketing Director

My connection with Strem goes back about 25 years when I met Mike Strem for the first time, Mike has been a great business model for me, as he puts his customers first, shares his success with his employees and works closely with the science and local communities.

Having recently sold my initial company to a multinational, I am now focused on Strem Chemicals UK Ltd. It has been a great business opportunity which allows me to work with a wide variety of people across many industries. The support from the Technical Team in the US allows us to help scientists in their vital research work in many sectors

Débora Bestetti Customer Services Manager

Débora has joined the team with a back ground in customer facing roles. She is committed to improving the services offered. Débora is always cheerful and willing to help our customers both in the UK and Eire.

Strem UK Customer Philosophy

Build relationships not sales

  • Our aim in business is to build relationships with our customers so that they see us as an organisation they can trust. Our customers therefore feel confident in ordering again and recommending us to other colleagues and businesses.

 

We do this by

  • Prompt communication/fast replies
  • Always being open and honest
  • Ensuring all information is provided in a timely manner

Customer Feedback

“Your chemicals work better than any of your competitors products.” Professor, University Chemistry Department

 

“The product arrived safely and is a beautiful yellow colour, as promised! We will definitely contact Strem next time we order our catalysts” Post-doctoral Research Associate, University of Liverpool

 

“It’s always a pleasure to deal with Strem – we would buy everything from you if we could!” Leading procurement organisation

 

“Your service is just perfect: simple online ordering, quick answers to queries and prompt delivery” A leading provider of high technology tools and systems for research and industry

 

Deliveries

Strem UK has operated out of Newton Hall for the last three years.

We offer a personal service with next day delivery in UK stock. We stock our most popular items.

We have two deliveries per week from the US giving us an average 3.5 working days for US stock.

We use CRM to keep track of orders and update customers.